Privacy Policy

We want you to understand how and why Secret Santa (hereinafter referred to as Project) collects, uses and shares information about you. This privacy notice explains some important additional information you should know about what information we collect, use, and share when you use our service.

  • Account information

    If you choose to create an account with the project, you must provide some personal information so that we can provide you with our services. We collect the information you provide when you create an account, including your email, password, first and last name, and mailing address. You may provide additional information, including a biography, profile photo, shipping instructions, information about your social media accounts, and a link to a wish list or other website of your choice.

  • The information that we share

    We will ask for your consent before providing your information in a manner different from that specified in this Privacy Policy or User Agreement.

  • Gift exchange information

    When you participate in a gift exchange, we will provide you with the information you need to complete the exchange, including your first and last name, email address, phone number and postal address. You may also provide additional information, including shipping instructions, information about your social media accounts, a link to a wish list or other website of your choice, personal interests, answers to questions related to an exchange, and proof of delivery. If an exchange fails, we may provide an alternative match to the information required to complete the exchange.

  • Advertising notifications

    You can opt out of receiving promotional messages from us by following the instructions in those messages or by updating your e-mail settings in your account settings. If you opt-out of receiving promotional communications, we may still send you non-promotional communications, such as information about your account or about participating in gift exchanges.

  • Account deletion

    To delete your account, please contact the project support team at When you delete your account, your profile is no longer visible to other users and is separated from the content you publish under that account. Please note, however, that messages, photos, comments and messages sent by you before deleting your account will be visible to other users unless you delete specific content first. We may also retain certain information about you as required by law or for legitimate business purposes after you delete your account.

  • Children

    People under the age of 18 may not create an account or otherwise use our project.

User Agreement

Welcome to Secret Santa, the largest anonymous gift exchange project in Europe! This User Agreement and your consent to it make it possible.

Your access and use of the project is governed by this User Agreement. By accessing or using the Project, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Project.

  • Your access to the project

    In order to access or use the gift exchange service, you must be 18 or older. If you are under 18, you can't create an account, register to exchange gifts or otherwise use the project. By accessing or using the project, you declare, confirm, and agree that you are at least 18 years old.

    Use of the Project is subject to all applicable local, state, national and international laws and regulations. It is your responsibility to understand whether laws in your jurisdiction (where you access the Project) prohibit such services and whether gifts sent by you are prohibited.

  • Your account and its security

    To use the project, you need to create an account. To participate in the project, you must also provide accurate information about yourself, including your full name, email address, phone number, and mailing address. You are not allowed to use false information or pretend to be someone else through your project account. If you provide inaccurate information, we may suspend or terminate your account and disallow your current and future use of the project.

    You are solely responsible for the information associated with your account and for everything that happens to your account. You must keep your account secure and notify us immediately if you discover or suspect that someone has accessed your account without your permission. We recommend that you use a strong password, which is used only in our project.

    You may not license, sell or transfer your account without our prior written permission.

  • Your privacy

    The Privacy Policy describes how we collect, use and share information about you when you use our services. The Privacy Notice explains some important additional information that you should know about what information we collect, use and share when you use our services. By using our project, you consent to the collection and use (as described in the Privacy Policy) of this information.

  • Use at your own risk

    Your access and use of the project is at your own risk. You may receive a gift that you do not like, or you may not receive it at all. At your discretion, you may follow any instructions that we may provide as part of our services, such as advice on delivery or the estimated value of the gift. Any advice is for information purposes only, and you agree that we have no liability in respect of that advice.

    You are solely responsible for the delivery. Please keep your own records about the delivery of the sent gift. The Project makes no warranty, express or implied, that your parcel will be delivered to the intended recipient.

  • Paid services and payment information

    No fee is charged for the basic use of the project and its services. However, some services, including paid accounts, may be available for purchase ("Paid services").

    The Project may from time to time change fees or discounts related to Paid Services with reasonable prior notice of material changes; provided, however, that no prior notice is required for temporary promotions, including temporary reduction of fees related to Paid Services.

    We use a third-party service provider to process your Payment Information. If you provide your Payment Information, you agree to pay all costs incurred by you, and you authorize us to charge you upon the due date in an amount that includes those costs as well as any applicable taxes and charges.

  • Things you can't do

    When using or accessing the Project, you must comply with these Terms and all applicable laws, rules and regulations. The following behavior is prohibited when using or accessing the project:

    • Do not break the law. It is your sole responsibility to ensure that any goods you send comply with all applicable laws and regulations, including those of the country to which you send your gift. You acknowledge that we are unable to examine or verify the content of parcels sent by mail. If you believe that you have received an item that may violate any law or regulation, please report it to your local law enforcement authorities. We do not accept parcels sent to us by users in connection with an exchange.
    • Do not send the following prohibited items:
      • medicines and drugs of any type;
      • weapons of any type;
      • any material that is related to or unlawful, harmful, threatening, abusive, harassing, tortured, defamatory, vulgar, obscene, invasive of another's privacy, racist, ethnically or otherwise objectionable;
      • any material that may promote or provide instruction on illegal activities, contribute to the physical harm or injury of any group or person, promote any act of cruelty to animals, provide instructions on how to assemble bombs, grenades and other weapons, or explain how to circumvent the security of any third-party website;
      • any material that may cause harm to a minor;
      • stolen material or unauthorized copying of copyrighted material such as music, TV shows, movies and other forms of media.
    • Do not use information about your opponent for purposes other than exchanging gifts, including for marketing purposes.
    • Do not deliver gifts without explicit consent to receive them.
    • Do not create multiple accounts or pretend to be someone else through your account.
  • Access denied or account deleted

    To improve the quality of the project, we reserve the right to remove suspicious accounts without explanation.

  • Disclaimer


Any information provided and/or identifying records will remain confidential. Data collection and processing will comply with the EU General Data Protection Regulation 2016/679.